Reference

hoki633 Privacy Policy For Your Account

hoki633 Privacy Policy explains what we collect when you open an account, sign in, verify your phone and use DANA, OVO, GoPay or QRIS.

Clear data purposesWallet activity contextDirect privacy support
hoki633 hoki633 Privacy Policy For Your Account
CONTACT PATHS

Wallet Status Questions, Answered Privately

A direct support path helps you ask about personal data without explaining your concern in a public channel.

Account help Ask us to check the profile details connected with your login, phone verification or…
Cashier records For DANA, OVO, GoPay, QRIS or bank transfer questions, send the payment reference and…
Privacy requests Use our account support channel between 08:00 and 22:00 WIB to request a copy…
DATA CONTROLS

Six Controls Around Your Account Data

We handle this Privacy Policy through ordinary account controls rather than vague promises. Login protection, phone verification and transaction matching help us separate your account from another person…

Account details

We use your phone number, login details and verification status to create and protect your account.

Payment references

DANA, OVO, GoPay, QRIS, virtual account and bank transfer records can include a reference, amount, time and status.

Device signals

We may log device type, browser details, network indicators and sign-in time to spot unusual account access.

Cookies

Cookies and related storage can keep a session active, remember language or preserve a selected page.

Retention

We keep records while they serve account operation, security, payment reconciliation or a legal duty.

Your requests

You can ask for a copy, correction, deletion assessment or explanation of how a record is used.

Privacy Policy Questions Before Account Access

These Privacy Policy answers cover the practical questions we hear before account access: which records are collected, how payment references are used, what happens on a shared phone and where to send a request. If your question concerns a specific DANA receipt, QRIS reference or login event, include that detail through the private support route.

The hoki633 Privacy Policy covers account details, phone verification, sign-in events, device signals, cookies, payment references and support messages. It also explains why we use these records, how long we may retain them and how you can request access or correction.

We use your phone number to create an account contact, support phone verification and help protect login access. If the number changes, contact us from the existing account route before requesting an update, because we need to confirm that you own the account.

Yes. The Privacy Policy includes transaction references and status details linked to DANA, OVO, GoPay and QRIS, plus virtual account and bank transfer records. We use them to match a payment to your account and do not need your wallet PIN.

A mobile session may create records about device type, browser, network indicators, sign-in time and pages requested. We use these signals for access protection and fault checks, such as diagnosing a QRIS step or a lobby page that fails to load.

You can ask for a copy of personal records connected with your hoki633 account through the private support route. Send the request from your attached email or phone, describe the records you need and complete the identity check before we respond.

Tell support which field is wrong, such as a phone number, verification detail or payment reference, and provide the account contact used for the request. We will check ownership, compare the source record and explain whether the correction can be made.

We assess deletion requests when a record is no longer needed for account operation, security, payment reconciliation or a legal duty. Some transaction or verification records may need to remain for a required period; support will explain the reason for any refusal.